An AI agent that works seven days a week.
A real estate agency received repetitive requests every day about availability, property features and appointments, often after hours. We integrated an AI agent that reads every message, queries the property database, replies in the agency's tone of voice and proposes slots for viewings.
The challenge.
Dozens of requests a day, via email and WhatsApp, often repetitive and after hours: availability, size, price, the option to visit. Questions whose answer is almost always already in the agency's archives, but which take time away from the agents and arrive when the office is closed.
Understands, searches, replies and books.
Reads and understands messages
Incoming email and WhatsApp, even after hours, read and understood by the agent, which recognises the request and replies appropriately.
Queries the archives
It retrieves availability, features and property information already in the agency's database, in real time.
Replies in the right tone
Personalised answers consistent with the agency's tone of voice, not generic chatbot replies.
Books the viewings
It automatically proposes available slots and sets appointments in the calendar, without keeping the client waiting.
Fewer interruptions, immediate answers.
A faster process, fewer interruptions for the agents and an immediate response even after hours. Agents focus on the deals that matter, the AI agent handles the rest.
without human intervention
response time
week
Not to replace the agents, but to take the repetitive work off their hands and give time back to what matters.